UberEats – Meals on wheels

Despite the numerous security concerns, it appears that ride-sharing app Uber is not only bouncing back with the latest safety features but is expanding its service with an easy and convenient food delivery app, UberEATS, giving competitors, like Mr Delivery, a run for their money.

Alina Hardcastle explores the key features of the app and whether or not consumers will get their meals at an Uber speed.

About UberEATS

The on-demand food delivery app, already available across various parts of the globe, officially launched last week Thursday, 29 September, in Johannesburg.

Alon Lits, general manager of Uber Sub-Saharan Africa, says: “We’re so excited to finally be launching UberEATS in Johannesburg, one of the world’s trendiest food destinations. UberEATS makes life simpler and more satisfying for those who are short on time and with the hustle and bustle in Joburg we know it’s the best city to launch in.”

The pros to UberEATS

So what can consumers expect? Unlike competitors such as Mr Delivery who operate between 10:00 and 21:30 and charge a delivery fee of up to R45, UberEATS offers longer operating hours between 7:00 and 22:00 and lower delivery fee of R20 regardless of the order size. The app also allows consumers to customise their orders as well as rate their UberEAT courier and restaurant, by giving them a “thumbs up” or a “thumbs down.”

Lits adds: “What’s great about UberEATS, other than the fact that we’re aiming to get food to “eaters” in the shortest amount of time, is that good restaurants can now expand their business reach, while our delivery partners have access to new flexible economic opportunities. And, for the first time restaurants will be able to use Uber’s data to get feedback from their customers.”

At the moment deliveries are only available to those who reside in Northern Johannesburg but UberEATS will be expanding their delivery area across Gauteng and adding more restaurants in the weeks to come.

How does it work?

The app works as follows:

  1. You can download the app or you can go to com.
  2. When signing in, you can either use your existing Uber account or you can create a new one.
  3. You will need to inform UberEATS of your delivery locatione. your home or work address.
  4. You can search for your favourite local restaurant such or try something new when browsing through the local restaurant options. Look out for Bistro Michel who has created a specially-tailored menu which will be delivered in packaging and disposable tableware made of plants and fully compostable.
  5. At the check-out, you can pay with your card on file. And remember that a R20 delivery fee is included.
  6. The app also affords you the option of watching your food get picked up and delivered to your destination.

 

For those who are first-timers trying out the app enter in the promo code, TryEatsZA, at checkout and enjoy up to R100 off your very first order.

If you’d like additional information about to ensure your safety when riding with Uber, click here.